Cyber Resilience Briefing — April 14, 2025
Collaboration stacks are converging voice, video, and workflow data; Zeph Tech highlights guardrails anchored to ISO/IEC 27701 7.3 and CIS Control 14.
Executive briefing: Unified communications platforms now carry financial approvals, product roadmaps, and incident bridges. Zeph Tech is enforcing workspace lifecycle policies, retention governance, and insider threat analytics so collaboration stays auditable without slowing teams down.
Key industry signals
- Privacy extensions required. ISO/IEC 27701 section 7.3 expects documented processing purposes and retention schedules for collaboration data, elevating the role of workspace classification.
- Secure conferencing guidance. ENISA’s guidance on secure video conferencing emphasises identity assurance, encryption, and recording controls that must be mirrored inside collaboration suites.
- User awareness still a gap. CIS Control 14 highlights the need for continuous security awareness across collaboration tooling, including training on AI-generated meeting artefacts.
Control alignment
- ISO/IEC 27701 7.3. Catalogue personal data stored in chat, meeting recordings, and transcription exports; publish retention SLAs per workspace category.
- CIS Control 14.4. Extend security awareness programmes with modules covering secure use of bots, external sharing, and confidential meeting workflows.
Detection and response priorities
- Detect when privileged channels disable retention or eDiscovery policies and trigger approval workflows before changes go live.
- Alert on automation accounts requesting tenant-wide scopes or exporting content to unmanaged locations.
Enablement moves
- Provide executive assistants and chief-of-staff teams with secure meeting quick-start guides covering classification, recording decisions, and guest policies.
- Launch collaboration hygiene scorecards so department leads see retention compliance, external guest usage, and bot reviews at a glance.
Sources
- ISO/IEC 27701 privacy extension to ISO/IEC 27001
- ENISA Guidelines on Secure Video Conferencing
- CIS Controls v8
Zeph Tech harmonises channel provisioning, retention enforcement, and AI guardrails so digital workplaces stay compliant and trustworthy.