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Governance 5 min read Published Updated Credibility 93/100

Governance Briefing — MAS Individual Accountability Guidelines harden senior manager oversight

Singapore’s Monetary Authority issued final Guidelines on Individual Accountability and Conduct effective 10 September 2020, requiring financial institutions to define senior manager responsibilities, strengthen conduct risk governance, and evidence remediation pathways.

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Executive briefing: The guidelines set five outcomes, including clearly defined senior manager responsibilities, an effective governance framework, and employee conduct standards backed by escalation and remediation processes. MAS expects boards to approve accountability maps, allocate prescribed responsibilities, and maintain records demonstrating how misconduct triggers review and disciplinary action.Guidelines paras. 1.5–1.7, 2.1–2.8

Implementation steps

  • Responsibility mapping. Produce statements of responsibility and accountability maps covering business lines, technology, outsourcing, and risk functions.
  • Conduct controls. Align performance management and training with conduct expectations, and document remediation playbooks for breaches.
  • Board oversight. Schedule regular reporting on conduct metrics, investigations, and remediation to demonstrate outcome testing to MAS.

Sources

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  • Individual accountability
  • Conduct risk
  • Board oversight
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