Data Strategy Briefing — November 27, 2023
EU ministers gave final approval to the Data Act, confirming enforcement timelines for data access rights, public-sector emergency requests, and cloud switching obligations.
Executive briefing: The Council of the European Union adopted the Data Act on 27 November 2023, completing the legislative process and paving the way for Official Journal publication and the 20-month application countdown.
Key data governance checkpoints
- Implementation roadmap. Stand up cross-functional programmes covering connected-product data access, SME fairness, and Chapter V emergency data sharing.
- Switching playbooks. Define customer service, data export, and technical portability workflows to honour 30-day switching support and eliminate unjustified fees.
- Public-sector protocols. Prepare escalation paths and record-keeping for exceptional public-sector data requests under Chapter V, ensuring confidentiality and proportionality safeguards.
Operational priorities
- Regulatory engagement. Monitor guidance from the European Commission and national authorities on competent authority designations and enforcement expectations.
- Budget alignment. Update FY2024–FY2025 investment plans with the engineering, legal, and customer support resources required for compliance.
- Training rollout. Launch targeted education for product, sales, and support teams on data access entitlements and fair compensation models.
Enablement moves
- Benchmark current contracts, retention policies, and telemetry access controls against the final legislative text.
- Establish KPIs to track request handling times, switching success rates, and dispute resolution outcomes once enforcement begins.
Sources
- Council press release confirming final adoption of the Data Act
- Council decision text on the adoption of the Data Act
Zeph Tech delivers Data Act implementation support spanning telemetry discovery, public-sector request handling, and cloud switching automation.